1. Information We Collect

We collect information from you when you visit our website or make a purchase of products such as Beds, Bowls, and Dental Care items. The information we collect may include:

  • Personal Information: Name, email address, phone number, shipping address, and payment details.
  • Transaction Information: Purchase history, products you have viewed and ordered.
  • Usage Data: Information about how you interact with the website, including the pages you visited and the time spent on the site.

2. How We Use Your Information

We use your information to:

  • Process Orders: Complete your transactions and deliver the products you have ordered.
  • Provide Customer Support: Address any inquiries and assist you with using our services.
  • Send Marketing Communications: If you consent, we may send you emails about promotions, new products, and other information related to our store. You can opt out of marketing communications at any time.
  • Enhance User Experience: Improve our website and services based on your feedback and behavior.

3. Data Security

We are committed to protecting your information and use advanced security measures to prevent data loss, misuse, or unauthorized access. These security measures include:

  • SSL Encryption: All financial transactions and sensitive information are encrypted for safety.
  • Data Protection Procedures: We implement physical, technical, and procedural measures to safeguard your personal information.

4. Information Sharing

We are committed to not selling or sharing your personal information with any third parties without your consent, except in the following cases:

  • Service Providers: We may share your information with partners and service providers who help us operate our website and process orders, including shipping companies and payment gateways.
  • Legal Compliance: If required by law or regulatory authorities, we may disclose your information to comply with legal obligations.

5. Your Privacy Rights

You have the right to request access, correction, or deletion of your personal information that we have collected. To make such requests, please contact us via email at contact@rlivon.xyz.

Additionally, you can opt out of receiving marketing and promotional communications at any time by using the unsubscribe links provided in our emails.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your user experience and gather information on how you use our website. You can adjust your browser settings to refuse cookies, but this may affect your experience on our website.

7. Changes to the Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on our website and will take effect immediately once published.

8. Contact Us

If you have any questions about this privacy policy, please contact us at admin@rlivon.xyz.